WINTER STORM CONDITIONS MAY CAUSE SHIPPING DELAYS.
FAQ
Find the most frequently asked questions below.
Yes, all Yumkies products are completely gluten-free.
For now, none of our cookies are dairy-free. However, our brownies are dairy-free, and we’re always working on expanding options.
We use allulose, monkfruit, and coconut sugar to sweeten our treats, never refined sugars.
Yes. All Yumkies products are made with finely ground almonds as the base.
Our mini cookies / brownies are 1g net carbs.
This is normal and happens because of the ingredients we use. Yumkies are made without stabilizers, gums, or preservatives, so cookies can sometimes settle or stick together during transit.
Easy fix:
Power Chip: Manually separate the cookies by hand.
Bossy Bites: Close the bag and give it a light shake to separate them.
No. Please remove the cookies from the bag before microwaving or heating. The packaging is not microwave safe.
The weight listed on the nutrition panel reflects the minimum declared serving size, which is required for labeling compliance. Because our brownies are handmade and baked in small batches, individual pieces can naturally vary in weight. If your brownie weighs more than the nutrition panel, that means you received more product than listed, not less. The nutrition facts shown are based on the labeled serving size.
You’ll find full ingredient and nutrition details on each product page. Because Yumkies are baked in small batches, nutrition values are approximate, but we do our best to provide the most accurate information possible.
As we move into the summer season, please note that our cookies are not shipped with ice packs or insulation. While we take great care in packing every order, warmer temperatures, especially in certain regions of the U.S., may cause cookies to arrive warm or slightly melted.
We recommend tracking your order closely and bringing it indoors as soon as it arrives. If your cookies do arrive warm or melted, don’t worry, they are perfectly safe to enjoy. Simply place them in the refrigerator for a short time to reset.
Please understand that we are unable to offer refunds or replacements for cookies affected by heat during transit. We appreciate your understanding as we continue delivering indulgence nationwide, all summer long.
Every treat is individually packaged for freshness and convenience.
Yes, we ship nationwide with the exception of Alaska, Hawaii and Puerto Rico.
No. At this time, we are unable to ship to P.O. Boxes.
Due to high demand, orders take anywhere from 8 to 14 business days to process and ship.
Some cookies may arrive a little melted depending on transit conditions. Simply place them in the refrigerator and they’ll set.
We package with care, but once shipped, transit conditions are out of our control. Please refrigerate upon arrival if warm.
If your order arrives damaged, please email us at support@yumkies.com within 24 hours of delivery and our team will assist you.
We do not offer refunds on orders due to the perishable nature of our products. Please refer to our refund policy for full details.
If you need to cancel, please email support@yumkies.com immediately. We will do our best to help, as long as your order has not yet been baked.
Yes. Yumkies reserves the right to refuse service, cancel orders, or issue refunds at our discretion. This may occur in cases such as suspected fraud, incorrect pricing, or other circumstances that prevent us from fulfilling your order.
We ship on time, but once packages are with the carrier, delivery times are out of our control. Please track your shipment directly with the carrier.
Larger orders may ship in multiple packages depending on size and weight.
For optimal freshness and flavor, freeze or enjoy your cookies within 30 days of receiving them.
Once opened, consume immediately or freeze the cookie, as the bag is what keeps it fresh.
Absolutely. Who doesn’t love a ooey gooey treat? Heat them up and pair with your favorite frozen treat for the ultimate indulgence.
Yes, all Yumkies products are completely gluten-free.
We use allulose, monkfruit, and coconut sugar to sweeten our treats, never refined sugars.
Our mini cookies / brownies are 1g net carbs.
No. Please remove the cookies from the bag before microwaving or heating. The packaging is not microwave safe.
You’ll find full ingredient and nutrition details on each product page. Because Yumkies are baked in small batches, nutrition values are approximate, but we do our best to provide the most accurate information possible.
Every treat is individually packaged for freshness and convenience.
No. At this time, we are unable to ship to P.O. Boxes.
Some cookies may arrive a little melted depending on transit conditions. Simply place them in the refrigerator and they’ll set.
If your order arrives damaged, please email us at support@yumkies.com within 24 hours of delivery and our team will assist you.
If you need to cancel, please email support@yumkies.com immediately. We will do our best to help, as long as your order has not yet been baked.
We ship on time, but once packages are with the carrier, delivery times are out of our control. Please track your shipment directly with the carrier.
For optimal freshness and flavor, freeze or enjoy your cookies within 30 days of receiving them.
Absolutely. Who doesn’t love a ooey gooey treat? Heat them up and pair with your favorite frozen treat for the ultimate indulgence.
For now, none of our cookies are dairy-free. However, our brownies are dairy-free, and we’re always working on expanding options.
Yes. All Yumkies products are made with finely ground almonds as the base.
This is normal and happens because of the ingredients we use. Yumkies are made without stabilizers, gums, or preservatives, so cookies can sometimes settle or stick together during transit.
Easy fix:
Power Chip: Manually separate the cookies by hand.
Bossy Bites: Close the bag and give it a light shake to separate them.
The weight listed on the nutrition panel reflects the minimum declared serving size, which is required for labeling compliance. Because our brownies are handmade and baked in small batches, individual pieces can naturally vary in weight. If your brownie weighs more than the nutrition panel, that means you received more product than listed, not less. The nutrition facts shown are based on the labeled serving size.
As we move into the summer season, please note that our cookies are not shipped with ice packs or insulation. While we take great care in packing every order, warmer temperatures, especially in certain regions of the U.S., may cause cookies to arrive warm or slightly melted.
We recommend tracking your order closely and bringing it indoors as soon as it arrives. If your cookies do arrive warm or melted, don’t worry, they are perfectly safe to enjoy. Simply place them in the refrigerator for a short time to reset.
Please understand that we are unable to offer refunds or replacements for cookies affected by heat during transit. We appreciate your understanding as we continue delivering indulgence nationwide, all summer long.
Yes, we ship nationwide with the exception of Alaska, Hawaii and Puerto Rico.
Due to high demand, orders take anywhere from 8 to 14 business days to process and ship.
We package with care, but once shipped, transit conditions are out of our control. Please refrigerate upon arrival if warm.
We do not offer refunds on orders due to the perishable nature of our products. Please refer to our refund policy for full details.
Yes. Yumkies reserves the right to refuse service, cancel orders, or issue refunds at our discretion. This may occur in cases such as suspected fraud, incorrect pricing, or other circumstances that prevent us from fulfilling your order.
Larger orders may ship in multiple packages depending on size and weight.
Once opened, consume immediately or freeze the cookie, as the bag is what keeps it fresh.
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