FAQ
IS YUMKIES-GLUTEN FREE?
Yes! We use finely ground nut flours, so our cookies are completely gluten-free.
WHAT SETS YUMKIES APART FROM OTHER GLUTEN FREE COOKIES?
Yumkies stands out with its unique blend of indulgence and wellness. Our cookies aren’t just gluten-free and sugar-free; they're crafted with carefully selected superfoods and rich flavors to provide a delicious and healthy treat.
IS YUMKIES SUGAR-FREE?
Absolutely. We don’t use refined sugar. Our cookies are sweetened with allulose, lo han guo, and a hint of stevia.
IS YUMKIES DAIRY-FREE?
No, we use dairy to achieve our rich, indulgent flavor. We currently don't offer dairy-free options.
IS YUMKIES EGG-FREE?
No, we use eggs to create the perfect texture for our cookies.
IS YUMKIES NUT-FREE?
No, our cookies are made with nut flours and are not suitable for those with nut allergies.
ALLERGENS?
While we take precautions to avoid cross-contamination, our baked goods are prepared in facilities that handle common allergens such as milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, soybeans, and sesame. We cannot guarantee that our products are free from traces of these allergens.
ARE YUMKIES PRODUCTS VEGAN?
No, our cookies contain both dairy and eggs.
WHERE DO I STORE MY YUMKIES?
Our cookies come in sealed bags. Enjoy them within 14 days for the best taste. If you want to keep them longer, freeze them for up to 3 months.
HOW LONG ARE YUMKIES GOOD FOR?
For the freshest experience, enjoy our cookies within a week of arrival. Need to savor them later? They freeze perfectly for up to 3 months.
WHAT SHOULD I DO IF I DON'T PLAN TO EAT ALL MY COOKIES?
Freeze them right away to keep them fresh for up to 3 months.
ARE THE NUTRITION FACTS ACCURATE?
Our nutrition information is calculated to the best of our ability using standard databases and reflects our current recipes and ingredients. Because our products are handmade in small batches, slight variations may occur in weight, moisture, or sourcing.
All values are estimates and not intended for medical or diagnostic use. If you have specific dietary concerns, we recommend consulting with your healthcare provider before consuming our products.
HOW CAN I CANCEL AN ORDER?
You can attempt to cancel within 24 hours of placing your order, but if we are preparing it we won’t be able to offer a refund. Just email us at support@yumkies.com, and we’ll do our best to help.
DO YOU OFFER ANY REFUNDS OR EXCHANGES?
We don’t offer refunds or exchanges due to the perishable nature of our goods. If you have concerns, reach out to support@yumkies.com.
CAN I CHANGE THE SHIPPING ADDRESS?
If your order hasn’t shipped yet, please contact us at support@yumkies.com within 24 hours of placing your order to request a change.
DO YOU SHIP WITH ANY SPECIAL PACKAGING?
Our goods are shipped fresh in sealed bags. If they arrive a bit soft or melted, just let them cool down and enjoy!
WHAT IS THE NUTRITIONAL INFORMATION OF EACH COOKIE?
We provide estimated nutritional information for each cookie based on standard ingredient databases and our current recipes. Because our cookies are handmade in small batches, slight variations in weight, moisture content, and ingredients may naturally occur.
All values are estimates and not intended for medical or diagnostic use. If you have specific dietary needs, we recommend consulting your healthcare provider.
You can find the nutritional estimates for each cookie. You can find it here
HOW SOON WILL YUMKIES SHIP MY ORDER?
Please allow 8-15 business days for processing and shipping. Once shipped, delivery typically takes 3-5 business days.
WHAT IF MY YUMKIES ARRIVE WARM?
Not to worry, they’re still perfectly safe to eat. Just pop them in the fridge until you're ready to enjoy. If anything looks off or arrives damaged, snap a quick photo and email us at support@yumkies.com
HOW OFTEN DO YOU INTRODUCE NEW FLAVORS TO YOUR COLLECTION?
We periodically introduce new flavors to keep things exciting! Stay tuned for our latest additions, each crafted with care and creativity.