All Sales Final

Because our products are food, all sales on yumkies.com are final. We do not accept returns, and we do not offer refunds or exchanges for change of mind, taste preference, or ordering mistakes.

Damaged, Spoiled, Incorrect, or Missing Items If your order arrives with damaged or spoiled product, incorrect items, or missing items, contact us at support@yumkies.com within 2 days of delivery. Please include your order number and photos of the product, packaging, and shipping box. Once we confirm the issue, we will send a replacement or issue a refund for the affected items.

Minor damage to the outer shipping box that does not affect the product inside is not eligible for a replacement or refund.

Lost or Stolen Packages

If tracking shows your order as delivered but you did not receive it, contact us within 2 days of the delivery date. We will review tracking and carrier records and work with the carrier to resolve the issue. Replacements or refunds for lost or stolen packages are handled case by case.

Returned to Sender

Orders returned to us as undeliverable because of an incorrect or incomplete address, refused delivery, or a package left unclaimed with the carrier may not be eligible for a full refund. We may deduct shipping costs and the cost of product that cannot be resold for food-safety reasons, unless the delivery failure was caused by our error or our carrier’s error. Please double-check your shipping address before placing your order.

Items sent back to us without our prior approval are not eligible for a refund, replacement, or credit.

Order Cancellations and Changes
Orders begin processing quickly, so we cannot guarantee that cancellations or changes will be possible. If you need to cancel or update your shipping address or gift message, contact us as soon as possible, and no later than 1 business day after placing your order. We will do our best to accommodate your request, but once an order has been processed or shipped, it cannot be canceled or changed.

We are unable to change the products in an order once it is placed, and our fulfillment center cannot accommodate special requests.

Final-Sale Merchandise
Branded merchandise and limited-edition items marked “final sale” are not eligible for return, exchange, or cancellation, except if they arrive damaged or defective.

Subscriptions
You can cancel your subscription at any time through your account or the method provided at signup. Canceling stops future shipments but does not refund orders that have already been processed or shipped.

Orders We Cancel
If we cancel your order for any reason, such as inventory shortages, payment issues, or a pricing error, we will refund the full amount charged for the canceled items.

Shipping
Orders ship via UPS or FedEx. We cannot ship to P.O. Box addresses.

Questions
Contact us at support@yumkies.com. These policies are part of our Terms & Conditions.